Terms of Service

Last Updated: February 3, 2026

1. Introduction and Acceptance

These Terms of Service (“Terms”) govern your access to and use of BioMaxing services, including our website, Telegram bots (@BioMaxingBot, @BioMaxingLifeBot, @BioMaxingSupportBot), and related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

Service Provider:

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Services under applicable law
• Provide accurate and complete information during registration

By using our Services, you represent and warrant that you meet all eligibility requirements.

3. Description of Services

BioMaxing provides educational information and tools related to supplements and wellness practices, including:

• Supplement Library: Database of supplements with research-backed information
• Stack Builder: Tools to create and manage personalized supplement combinations
• Habit Tracking: Features to track wellness habits and daily practices
• AI Chat Assistant: AI-powered conversations about supplements and health topics
• Progress Analytics: Statistics and visualization of your wellness journey

3.1 Service Platforms

Our Services are available through:

• Website: biomaxing.io
• Telegram Bots: @BioMaxingBot, @BioMaxingLifeBot, @BioMaxingSupportBot

3.2 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

4. User Accounts

4.1 Account Creation

To access certain features, you may need to create an account by:

• Authenticating via Telegram (for bot services)
• Registering with an email address (for web platform)

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

4.3 Account Linking

You may link your Telegram and web accounts to synchronize data across platforms. By linking accounts, you consent to data synchronization as described in our Privacy Policy.

5. Subscription Plans and Pricing

5.1 Available Plans

5.2 Payment Processing

• All payments are processed securely by Stripe
• We accept major credit cards and payment methods supported by Stripe
• Prices are displayed in Euros (EUR) and include applicable VAT
• We do not store your credit card details on our servers

5.3 Billing Cycle

• Subscriptions are billed monthly on the anniversary of your subscription start date
• You will receive a receipt via email for each payment
• Billing history is available in your account settings

5.4 Price Changes

We reserve the right to modify subscription prices. Any price changes will:

• Be communicated at least 30 days in advance
• Take effect at the start of your next billing cycle
• Not affect current billing periods already paid

6. Free Trial and Cancellation

6.1 Free Trial

We may offer free trial periods for paid subscriptions. During the trial:

• You will have access to premium features
• No payment is required until the trial ends
• You may cancel at any time before the trial ends without charge

6.2 Cancellation Policy

• You may cancel your subscription at any time through your account settings or by contacting support
• Cancellation takes effect at the end of the current billing period
• You retain access to paid features until the end of the billing period
• No partial refunds are provided for unused portions of a billing period

6.3 Refund Policy

• Refunds may be requested within 14 days of purchase for EU consumers (right of withdrawal)
• To request a refund, contact support@biomaxing.io
• Refunds are processed within 14 days to the original payment method
• After the 14-day period, refunds are granted at our discretion

7. User Responsibilities

7.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use the Services for commercial purposes without authorization
• Scrape, crawl, or use automated tools to access the Services without permission
• Impersonate any person or entity

7.2 User Content

You retain ownership of any content you submit through our Services (e.g., chat messages, notes, custom stacks). By submitting content, you grant us a limited license to:

• Store and process your content to provide the Services
• Create anonymized, aggregated data for service improvement

7.3 Accuracy of Information

You are responsible for ensuring that any information you provide is accurate and complete. We are not liable for any consequences resulting from inaccurate information you provide.

8. Health and Medical Disclaimer

8.1 Educational Purpose Only

IMPORTANT: BioMaxing provides educational information about supplements, wellness practices, and health topics. Our Services are:

• NOT medical advice
• NOT intended to diagnose, treat, cure, or prevent any disease
• NOT a substitute for professional medical consultation

8.2 Consult Healthcare Professionals

Before making any changes to your supplement regimen, diet, or health practices, you should:

• Consult with a qualified healthcare professional
• Disclose all supplements and medications you are taking
• Consider potential interactions and contraindications
• Inform your healthcare provider about any health conditions

8.3 Individual Results

Health outcomes vary between individuals. Information provided through our Services:

• May not apply to your specific situation
• Should not be relied upon as medical guidance
• Does not account for your individual health conditions, medications, or circumstances

8.4 No Liability for Health Decisions

We expressly disclaim any liability for health decisions you make based on information obtained through our Services. You assume full responsibility for your health choices.

8.5 Supplement Safety

Dietary supplements are not regulated in the same way as pharmaceutical drugs. We do not:

• Guarantee the safety or efficacy of any supplement
• Endorse specific supplement brands or products
• Verify third-party supplement quality or claims

9. Intellectual Property

9.1 Our Content

All content provided through our Services, including but not limited to text, graphics, logos, images, software, and database compilations, is owned by BioMaxing or our licensors and protected by intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Services for personal, non-commercial purposes
• View and download content for personal reference

9.3 Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Use our content for commercial purposes
• Remove any copyright or proprietary notices
• Create derivative works based on our content
• Reverse engineer our software or systems

9.4 Trademarks

“BioMaxing” and our logos are trademarks. You may not use our trademarks without prior written consent.

10. AI-Powered Features

10.1 AI Chat Assistant

Our AI chat assistant is powered by third-party large language models (LLMs). By using AI features, you acknowledge that:

• AI responses are generated automatically and may contain errors
• AI is not a substitute for professional medical advice
• Conversations may be processed by third-party AI providers
• We do not guarantee the accuracy or completeness of AI responses

10.2 AI Limitations

AI-generated content:

• Should not be relied upon for medical decisions
• May not reflect the most current research
• Could contain inaccuracies or hallucinations
• Is provided “as is” without warranties

10.3 Data Processing

Chat conversations with our AI assistant may be processed by:

• Our own servers (EU-hosted)
• Third-party AI providers under Data Processing Agreements

See our Privacy Policy for details on how chat data is handled.

11. Third-Party Services and Links

11.1 Third-Party Integrations

Our Services integrate with third-party platforms including:

• Telegram (bot platform)
• Stripe (payment processing)

Your use of these platforms is subject to their respective terms and policies.

11.2 External Links

Our Services may contain links to external websites. We are not responsible for:

• The content of external websites
• Privacy practices of external websites
• Any transactions you conduct on external websites

12. Limitation of Liability

12.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of information

12.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BIOMAXING BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or goodwill
• Service interruption or system failure
• Any damages arising from your use of or inability to use the Services

12.3 Maximum Liability

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:

• The amount you paid us in the 12 months preceding the claim, or
• €100 (one hundred euros)

12.4 Essential Purpose

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12.5 Consumer Rights

If you are a consumer in the European Union, you may have statutory rights that cannot be waived. Nothing in these Terms affects your statutory consumer rights.

13. Indemnification

You agree to indemnify, defend, and hold harmless BioMaxing and its owner from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit through the Services
• Your health decisions based on information from the Services

14. Termination

14.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in settings
• Contacting support@biomaxing.io
• Stopping use of the Services

14.2 Termination by Us

We may suspend or terminate your access to the Services at any time, with or without cause, including if:

• You violate these Terms
• You engage in fraudulent or illegal activity
• We discontinue the Services
• Required by law

14.3 Effect of Termination

Upon termination:

• Your right to use the Services ceases immediately
• We may delete your data in accordance with our Privacy Policy
• Sections of these Terms that should survive termination will remain in effect

14.4 Data Export

Before terminating your account, you may request a copy of your data in accordance with your GDPR rights. See our Privacy Policy for details.

15. Modifications to Terms

15.1 Changes

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated “Last Updated” date.

15.2 Notification

For material changes, we will provide notice through:

• Email notification (if you have an account)
• Prominent notice on our website
• Notification through our Telegram bots

15.3 Continued Use

Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services.

16. Governing Law and Disputes

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

16.2 Jurisdiction

Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands.

16.3 EU Consumer Rights

If you are a consumer in the European Union:

• You may bring proceedings in the courts of your country of residence
• You have the right to use the EU Online Dispute Resolution platform: ec.europa.eu/odr
• Nothing in these Terms affects your statutory consumer rights

16.4 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to resolve disputes informally. We will make reasonable efforts to resolve any issues within 30 days.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BioMaxing regarding the Services.

17.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

17.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

17.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17.5 Force Majeure

We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, government actions, or internet/telecommunications failures.

17.6 Language

These Terms are written in English. If translated into other languages, the English version prevails in case of conflict.

18. Contact Information

If you have any questions about these Terms, please contact us:

Appendix: Subscription Comparison

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